ISO 9001

ISO9001 Standard

ISO9001 is a globally recognised standard for quality management.  Developed by the International Organization for Standardization (ISO), it is aimed to help businesses improve services and product quality, meet customer expectations, and demonstrate their commitment to quality.  It is often a requirement of commercial and public body tenders and demonstrates a business’s commitment to quality management and compliance.

Conformity with ISO9001

Conformity to the standard is demonstrated by meeting the requirements specified.  The standard employs the process approach, which incorporates the Plan-Do-Check-Act (PDCA) cycle and risk-based thinking.

The standard is based on the quality management principles described in ISO9000 – customer focus; leadership; engagement of people; process approach; improvement; evidence-based decision making; relationship management.

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